Frequently Asked Questions

Every land listed on Herpavilion has been verified by our team, including a physical site inspection and a review of the title documents. We also provide the survey plan and relevant documentation upfront, and you or your lawyer are welcome to carry out independent verification at the land registry before you commit.

Depending on the specific land, you will receive documents such as the Deed of Assignment, Survey Plan, and where applicable, a Certificate of Occupancy (C of O) or Governor's Consent. Our team will walk you through exactly what applies to your chosen property before you pay.

Yes. You can request a site inspection directly from any land listing, and one of our agents will accompany you to the property at a time that works for you.

Many of our land plots support flexible payment plans. The available options are shown on each land's listing page, or you can ask your assigned agent for the current plans on a specific property.

An agent is assigned to your enquiry and will reach out via your preferred contact method (phone, email or WhatsApp) usually within 24 hours to answer your questions and arrange next steps, such as a site inspection.

Yes, the land size stated on each listing reflects the approved survey plan for that plot. We recommend reviewing the survey plan yourself as part of the verification process before completing payment.

It depends on the specific plot and its designated use. Land use restrictions (residential, commercial, mixed-use) are noted on each listing ÔÇö ask your agent if you need a particular land use confirmed before purchasing.

Documentation timelines vary by property and location, but our team keeps you updated throughout the process from your client dashboard, so you always know the current stage.

Yes, our team can guide you through registering your documents and, where applicable, perfecting your title at the relevant land registry. This is discussed as part of the documentation stage after purchase.

Some plots can be temporarily reserved. Speak with your assigned agent about reservation terms and timelines for the specific land you're interested in.

Our agents represent Herpavilion directly, and listed prices are the actual land prices ÔÇö there's no separate agent markup added on top of what you see.

Yes. Once you register and submit an enquiry, you can track its progress ÔÇö including agent contact, inspection scheduling, documentation and payment ÔÇö from your client dashboard at any time.

Our available lands span multiple locations, primarily across Lagos and surrounding areas. Browse our Lands page and filter by location to see everything currently available.

No, requesting a site inspection through your dashboard or a land listing is completely free.

A valid means of identification is helpful, along with any questions you have prepared. Your assigned agent will handle the rest and can answer questions about the neighborhood, access roads and nearby developments.

Yes, once your documentation is complete and title has been transferred to you, the land is yours to keep, develop or resell as you see fit.

We currently offer home cleaning, office cleaning, upholstery cleaning and fumigation services across Lagos. Enter your address at booking and we'll confirm availability for your location.

No, our cleaning teams bring all necessary equipment and cleaning products, including eco-friendly options. If you have specific product preferences, let us know in the booking notes.

Some services have a fixed or starting price shown on the service page. For jobs that depend on property size or condition, we send a custom quote after reviewing your booking details ÔÇö you approve it before any work begins.

Yes, you can request a reschedule or cancellation by contacting our team as early as possible before your scheduled appointment, so we can adjust staff assignments accordingly.

Yes, all cleaning staff go through a vetting process before joining our team, and jobs are assigned with accountability tracked from assignment through to completion.

Yes, we support recurring cleaning plans (daily, weekly, biweekly or monthly) for clients who want ongoing service rather than a one-time booking. Ask about this when booking.

Duration depends on the service and property size. Most services list an estimated duration on their service page, and your assigned team will confirm timing when the job is scheduled.

Please let us know within 24 hours of the job so we can review what happened and make it right. Customer feedback and reviews are actively monitored by our team.

Not necessarily, as long as our team can access the property and you've shared any special instructions in advance. Many clients arrange access with building security or a caretaker.

Our fumigation and pest control service targets common household pests including cockroaches, rodents and termites, depending on the specific package you book. Full details are on each service's page.

Payment can be made via bank transfer or other supported methods once your booking is confirmed and, where applicable, a quote has been approved. Your invoice and payment status are visible from your dashboard.

We try to accommodate preferred team requests where possible, especially for recurring bookings ÔÇö mention this when you book or contact our support team.

Yes, we offer dedicated office and commercial cleaning services, including recurring office cleaning plans for businesses.

Regular cleaning covers general home or office tidying and sanitation, while upholstery cleaning specifically targets sofas, mattresses, carpets and curtains using specialized techniques and equipment.

Yes, once you book (with or without an account), you can track your booking's status ÔÇö from request through staff assignment to completion ÔÇö and leave a review afterward from your client dashboard.

Availability for same-day service depends on staff capacity in your area. Contact us directly via WhatsApp or phone for urgent requests and we'll do our best to accommodate you.